FAQ

Frequently Asked Questions

How long will shipping take?

Orders are typically dispatched within 24-48 hours after ordering on business days. The maximum possible time to dispatch is 3 business days.

Standard shipping times vary depending on destination and luck. Here are likely delivery times for common destinations:

  • United States: ~2 weeks
  • Germany: ~1 week
  • UK: 1-2 weeks
  • Canada: 2-3 weeks
  • Australia: 2-3 weeks
  • Most of Europe: 1-2 weeks
  • Rest of the world: 3-4 weeks

Please keep in mind that these numbers are for orientational purposes only and not a guarantee. Shipping may take longer during the holiday season.

Are the frogs handmade?

All frogs are designed and produced by me - the creator of the shop, using FDM 3D printing technology. Due to the inherent process involving both handiwork and machinery, no frog is the identical to another.

What material are the frogs made of?

All frogs are made from premium 3D printing plastic - specifically PLA. PLA is a bio-sourced polymer that features excellent surface quality, strength and durability. However, it is strongly recommended that the frogs spend most of their time indoors due to sensitivity to UV light.

Can I change or cancel my order?

Changes to an order are only possible via cancelling an existing order and making a new one.

Cancelling an order is only possible before the order is shipped. If you would like to cancel your order, please let us know as soon as possible.

If you are seeking a refund for another reason, check out our refund policy and/or contact us.

I want a custom frog! Can I get one?

Sure! I can make your frog dreams come true. Contact me on my social media or via an e-mail form here.

Can you make me something that isn't a frog?

As a professional 3D artist, I can pretty much make you anything as long as it stays within technical constraints of 3D printing. Contact me through my social media or here.

I want many many frogs!

Contact me! I can offer bulk discounts and premium shipping options.

Where is this shop located?

All frogs are designed, produced and shipped from my studio in Lithuania.

Frogs cannot be shipped to my country!

Unless your nation falls into a list of international sanctions, I will do my best to have it shipped to you. Let us know if you cannot make an order to your country via our contact page, and I will add your region to my store as soon as possible.